Terms of Service

Welcome to Lichtberatung Prigge. By accessing or using our website https://lichtberatung-prigge.de/, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including visitors, customers, merchants, and contributors of content.

We reserve the right to refuse service to anyone for legitimate reasons at any time, in accordance with applicable laws.

2. Online Store Terms

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws and regulations.

You must not transmit any viruses, malware, or code of a destructive nature through the website.

A breach of these Terms may result in immediate termination of access to our services.

3. Product Information

We make every effort to ensure that all product descriptions, images, and prices are accurate and up to date. However, we do not guarantee that all content on the website is free from errors.

If a product you receive is not as described, you may return it in accordance with our Refund & Return Policy, as required under EU consumer protection laws.

4. Order Processing & Shipping

Order Processing Time: 1–2 business days

Delivery Time: 3–7 business days

Total Delivery Time: 4–9 business days

Order Cut-Off Time: 5:00 PM (CET)

Shipping Region: Germany / European Union

Shipping Method: Standard or Free Shipping (as shown at checkout)

Delivery times are estimates and may vary due to external factors beyond our control.

5. Returns & Refunds

Customers have the legal right to withdraw from their purchase within 14 days of receiving the goods, in accordance with EU consumer law.

Returned items must be unused, in original condition, and in original packaging.

For damaged or incorrect items:

Please contact us within 7 days of delivery

Provide clear photographic evidence of the issue

Full details are available in our Refund & Return Policy.

6. Payments

We accept the following payment methods:

Visa

Mastercard

American Express

PayPal

Cash on Delivery (if available)

All payments must be completed at the time of purchase. Transactions are processed securely through PCI-DSS compliant payment providers. We do not store your payment details.

7. Modifications to Services and Prices

Prices for products and services are subject to change. Any changes will be clearly displayed on the website before order confirmation.

We reserve the right to modify or discontinue products or services in compliance with applicable consumer protection laws.

8. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate billing and account information for all purchases.

We reserve the right to refuse or cancel orders that appear to be fraudulent or violate applicable laws or policies.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and design, is the property of Lichtberatung Prigge and is protected by German, EU, and international intellectual property laws.

Unauthorized use of any content is strictly prohibited.

10. Limitation of Liability

To the extent permitted by law, infolichtberatung-prigge.de shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

This limitation does not affect your statutory rights under EU consumer protection laws.

11. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Germany, without prejudice to mandatory consumer protection provisions of EU law.

12. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Lichtberatung Prigge
Website: https://lichtberatung-prigge.de/
VAT ID No: DE218269568
Phone: +49 163 8712747
Email: info@lichtberatung-prigge.de
Address: Friedrich-Vorwerk-Straße 15/2.Stockwerk, 21255 Tostedt