FAQs 
1. What is Lichtberatung Prigge?

Lichtberatung Prigge is a professional lighting consultancy and supplier offering high-quality lighting solutions and design support for homes, offices, and commercial spaces. We help you choose the right lighting to suit both functional and aesthetic needs.

2. Do I need an account to place an order?

No, you can browse and order products without creating an account. However, signing up allows you to track orders, save favorite products, and make future purchases faster.

3. How can I order lighting products?

You can order directly through the online shop by selecting your preferred products and completing the checkout process. If you need help, contact us by email or phone — we’re happy to assist.

4. What payment methods are accepted?

We accept standard online payment options (such as major credit cards and PayPal). Detailed payment instructions are provided at checkout.

5. How long does delivery take?

Delivery times vary depending on product availability and your location. Once your order is confirmed, you will receive tracking information to help you monitor delivery status.

6. Can I return or exchange items?

Yes. If you are not satisfied with your purchase, you can return items within the specified return period. Returned products must be unused and in original packaging. (Please check the Return & Refund Policy for exact details.)

7. What if I need help choosing lighting?

We offer personalized lighting consultation to help you find the ideal lights for your spaces. Contact our team to discuss your needs — whether for a single room, entire home, or special project.

8. What is included in the lighting consultation?

Our lighting consultation covers assessment of your space, understanding your lighting goals, and recommending suitable fixtures and layouts. You’ll receive expert advice to enhance comfort, style, and efficiency.

9. Can I get support after purchase?

Absolutely! If you have questions about product installation, performance, or care, our support team is available to assist you.

10. How do I track my order?

After your order is shipped, you’ll receive tracking information by email. You can also track your order from the website using the “Track Your Order” link.

11. How can I contact customer support?

Business Name: Lichtberatung Prigge
Website: https://lichtberatung-prigge.de/
VAT ID No: DE218269568
Phone: +49 163 8712747
Email: info@lichtberatung-prigge.de
Address: Friedrich-Vorwerk-Straße 15/2.Stockwerk, 21255 Tostedt